Terms & Conditions

Century Mail is a registered business name of Century Direct Pty Ltd, 1 Deacon Street Bangalow NSW 2479. ABN 58 624 615 774 ("Century Mail")

Conditions of Use 

If you visit or shop at Century Mail, you accept these conditions. Please read them carefully. It spells out what you can expect from us and what we expect from you. By accessing any areas of Century Mail, users ("Users") agree to be legally bound and to abide by the terms set forth below.

Please note, these terms and conditions can potentially change at any time, and it is up to you to check these terms and conditions regularly before ordering products in case there are any changes. If you do not agree with the terms and conditions set out below, you should not use or access these websites. If you have any queries relating to our terms and conditions, please contact the Customer Service team before placing an order. 

Please note that by accessing, using or browsing this website you agree to be bound by its terms, conditions, disclaimers and limitations of liability ("Terms and Conditions"). Century Mail reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time without providing notice to you. By using the website, you acknowledge that you have read and understood these Terms and Conditions.

General Information

centurymail.com is the website of Century Mail.  The following terms and conditions will apply between you and Century Mail when you buy an item from centurymail.com. The terms do not affect your statutory rights. 

Your contract for purchases made through centurymail.com is with Century Mail and you undertake that all goods ordered by you are for your own private and domestic use only and are not for resale. 

You must be eighteen years old or older to use this site. If you are under eighteen, you may only use this site with the agreement of, and under the supervision of, a parent or guardian. If you do not qualify, please do not use this site. 

You warrant that all details you provide to centurymail.com for the purpose of ordering or purchasing goods are true, accurate, current and complete in all respects; and that the credit or debit card you are using is your own and that there are sufficient funds in your account to cover payment of the product(s) ordered. 

You agree that e-mail can be used as a long-distance means of communication. 

During the registration process, you must choose a username and password. You are responsible for all actions taken under that username and password and must only purchase from centurymail.com under your own username and password. You must make every effort to keep your password safe and should not disclose it to anyone. If you think someone else might know it, you must change it. You may not transfer or sell your username to anyone, nor permit, either directly or indirectly, anyone to use your username or password. If there are any changes to the details supplied by you it is your responsibility to inform Century Mail as soon as possible. 

It is a crime to use a false name or a known invalid credit card to order. Anyone caught deliberately entering an incorrect or fictitious order will be prosecuted to the fullest extent of the law. Century Mail tracks the electronic 'fingerprints' of every order placed on centurymail.com to enable us, and all legitimate crime prevention and prosecution authorities, to trace individual users engaging in criminal activities on or using our website.

Century Mail reserve the right to end our agreement with you and to suspend or terminate your access to the site immediately and without notice to you if:- 

  • you fail to make payment to us when due. 
  • you breach any of our terms and conditions. 
  • when requested by us to do so, you fail to provide within a reasonable time frame, enough information to let us to check the accuracy and validity of any information supplied by you, or your identity. 
  • we suspect you have engaged, or are about to engage, or have way of being involved in fraudulent or illegal activity on centurymail.com.

Limitation of Liability

Any liability of Century Mail or Century Mail's Associates in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Century Mail be limited to:

  • in relation to goods, the replacement or repair of the goods, the supply of equivalent goods, the payment of the cost of replacing or repairing the goods or the payment of the cost of obtaining equivalent goods; and
  • in relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.

You further acknowledge and agree that, subject to the section dealing with "Limitation of Liability", Century Mail will not be liable to you or any other person for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for product liability, personal injury or negligence resulting from use of goods or services supplied to you, or on behalf of you, through the website.


All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Century Mail or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Century Mail and protected by international copyright laws. All software used on this site is the property of Century Mail or its software suppliers and protected by international copyright laws.


When placing an order, you agree that any and all information given is accurate and complete. All orders are subject to acceptance and product availability. 

Availability information for products is listed on each individual product description. If centurymail.com does not have enough stock to deliver the goods you have ordered, we will not charge your credit or debit card until the items are back in stock and ready to be despatched. 

All prices listed on centurymail.com are correct at the time of entering the information, however, we reserve the right to change prices of any product at any time. All prices are in Australian Dollars and include GST.

No contract for the sale of any product will exist between you and centurymail.com until we accept your order by dispatching the product to you. When this happens we will confirm the acceptance by sending you an email This confirmation email will be sent to the email address given in your order form and will detail products ordered, payment method, cost and usual delivery times. You must check all the details on this confirmation email are correct and contact us as soon as possible if any details are incorrect. 

If your order has not been accepted, you will receive an email from us telling you the reasons why. 

Discount vouchers, codes and offers cannot be used on sale products. 


centurymail.com accept most major credit and debit cards and PayPal. 

All credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery. 

If you to choose to pay by PayPal, you can either:-

  • Login to your account as usual (recommended) and once in checkout, select PayPal. You will then be directed to PayPal where you will login in to your PayPal account and complete the order. 
  • Use our guest checkout option. Using this option, you will only have to login once – into your PayPal account and not into your account. However, you will not be able to see these orders in your online account. 

Payment for all goods is to be made in full before goods are dispatched. 

Delivery Policy

Unless otherwise stated, our products are delivered by national and international tracked mail services. Orders are generally delivered in 3-21 days subject to the delivery destination. 

Returns & Exchanges Procedure

We operate a no–quibble returns policy and if you return an item within 90 days of receipt, we'll give you back the amount you paid for the item or offer an exchange, whichever you prefer, no questions asked. If you wish to return your item(s) within this period you should send the item(s) with all your order and customer details, stating that you would like to activate the 90 days Money Back Guarantee, to us at the address below:-

Australian Residents:- Century Mail, Locked Bag 2000 Somerton VIC 3062 
New Zealand Residents:- Century Mail, PO Box 912021 Victoria Street West Auckland 1142
Rest of World Residents:- Century Mail, Unit 9, Romsey Industrial Estate, Greatbridge Road, Romsey, Hampshire SO51 0HR

Your refund will be processed within 14 days of receiving the request. You will receive your refund by the following method: For orders paid by cheque or money order a refund will be issued by cheque. For orders paid by credit card a refund will be issued to the credit card account holder. For orders paid by PayPal, a refund will be issued to the same PayPal account. Please note that customers are required to pay postage & package when returning items for refund unless the item(s) are faulty.


The information contained on the website is provided by Century Mail in good faith. To the best of Century Mail 's knowledge, the information is accurate and current. However, Century Mail and its related bodies corporate, any of their directors, officers, employees, consultants or shareholders ("Century Mail 's Associates") do not make any representation or warranty as to the accuracy or completeness of the information.

To the fullest extent permitted by applicable law, Century Mail disclaims all representations and warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose and non-infringement. Century Mail makes no warranty that this website, any information or ideas contained on this website or any products or services will meet your requirements.

You expressly acknowledge and agree that Century Mail does not control other users of this website, the providers of information or ideas to this website or the suppliers of goods and services purchased from this website, and Century Mail is therefore not liable for their opinions or their behaviour, including any information or advice provided by them or any defamatory statements made by them or any offensive conduct on their part.

Medical Disclaimer

Our products are not intended to diagnose, cure or prevent any disease. The information provided by this website or this company is not a substitute for a face-to-face consultation with your physician, and should not be construed as individual medical advice. The content on these pages is intended for informational purposes only. The information should not be used as a substitute for medical advice from your healthcare provider. It should not be used for self-diagnosis or self-treatment. If you have a medical condition or suspect that you do, contact your healthcare provider promptly. It is your responsibility to carefully read all product labels and packaging. Results may vary. If problems occur, discontinue use.

Registered Office

1 Deacon Street
Bangalow NSW 2479

ABN 58 624 615 774